Is scarcity of skilled resources reason enough for unprofessional attitude????

We have a contractor who is executing civil works for our project. Unfortunately they never had experienced engineers, foreman or even project manager. Being a professional company our management decided to help the contractor by giving him enough support in terms of engineers and technical know how. unfortunate again! the local people of contractor took this for granted and as their right. They started misbehaving with our engineers, managers and even the project head. The single line flat unaswer from their end is - "This is your project if you want us to execute an activity then allow us to do this in this vague manner or ask our owner to execute it on its own". This is rediculous but my project in-charge always used to come out with the execuse "What to do with this, let us do it on our own".

This is unbearable because you are paying the price of their lack of experience by not only compromising with quality but also with your own respect. I can't understand that who the hell on earth has given those immature people the right to insult others. This I feel is the height of inferiority complex.

I always think that "What whould i've done in case I would've been there on their place?" But I was there at their place, I've worked with a construction company for almost Ten years. We were told to respect quality and progress by all means even if client allows us to do inferior job. Why their is such a huge gap in the attitude of two construction companies? After all both belongs to India with a Indian heading it, both are working for profits and good market reputation.

Is really scarcity of skilled engineers has led our construction industry to accept people with bad attitude and no experience? Are we ready or have we accepted the poor quality standards because we cannot provide good engineers? Shoul this not become mandatory that a government which is spending lakhs and lakhs of rupees on the generation of one engineer also checks wheather an engineer is really producing quality products year by year?

But still I cannot understand the justification of unprofessional attitude of people in the contractor or client side, just for the lack of experience......